Problem
SchoolNet is the leading provider of reporting, assessment, school and classroom managment software. While the web application software is feature-rich, it has suffered from poor usability and design, critical attributes in a market that has a broad spectrum of user types.

My Role
I came in when the product was still adding features and functional domains quickly. I directed the team and led usability studies to identify areas for improvement and quick gains. I also created the interaction design for a large section and directed the interaction design and visual design for the rest of the overhaul.

The site suffered from poor interaction and visual design, forcing users to drill down through many links.

Explorations
My team and I created HTML prototypes and conducted in-lab usability studies to refine the designs.

A screen from one of the HTML prototypes.

Solution
the redesigned application surfaced much-needed information to users (principals and teachers) in the form of KPIs (Key Performance Indicators) to aid in the discovery of problem areas and to manage their schools and classrooms.

The home page for principals showing KPIs.

The home page for teachers showing their class roster.